Inspections and the Care Quality Commission

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Maintaining and promoting standards is essential.  The standards are those required by the Service user, established by the manager and proscribed by legislation.  Surveillance and monitoring of expected daily practice is part of our way of achieving quality assurance.  We arrange our own external and unannounced audit and welcome visits from the regulating body hereafter known as the Care Quality Commission.

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An important part of our quality programme is to involve the Service Users and their relatives as well as other visitors and service providers through the use of dialogue and questionnaires.   

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The essential standard is those of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and Care Quality Commission Regulations 2009.  These form a basis of quality assurance programme.

 

We will continue to seek how to increase the influence of Service users and their representatives in the planning and delivery of the services.  We look forward to an open and honest dialogue that will enable us to achieve a home which reflects our ethos described in this statement of purpose.

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For details relating to our service and current inspection report:  

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Welcome Care Homes Ltd Inspection October 2019

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COVID-19 Emergency Support Framework Assessment July 2020

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